Last Revised January 22, 2024
(NOTE: Opt-out options are discussed in the section entitled “Cookies, Tracking and Internet-based Advertising”.)
Information That We Collect
You may use our website without providing any personal information. When you reply to any of our communications with a request, we may need to collect additional information. For example, you may be asked to provide personal information, such as name, email address, and demographic information if you choose to complete an online form or provide feedback.
Harbinger Health is committed to protecting the privacy of the personal information you provide to us via this website so that we can make sure it remains as secure as possible. Accordingly, we use reasonable efforts to prevent unauthorized access. We use security infrastructure that protects the integrity and privacy of personal information submitted to us via this website. As an additional security measure, your personal information is also encrypted during transmission using appropriate technology including Transport Layer Security. This is an industry standard.
Although we work hard to protect your personal information, Harbinger Health cannot guarantee the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our Website.
Cookies, Tracking and Internet-based Advertising
This website works with companies that offer third-party products or services (“Service Providers”). These include Google and other Service Providers who help us track and analyze visitor activity on the website, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns.
The website uses “cookies,” tracking pixels and related technologies. These can be set by Harbinger Health or by our Service Providers.
Cookies are small data files that online services can store on, and retrieve from, a user’s computer or mobile device through the user’s web browser. The information is stored and retrievable either for the duration of a website visit (known as “session cookies”), or until some later point in time set by the website setting the cookie (known as “persistent cookies”).
Examples of information we and our Service Providers collect include how often someone visits this website and what they do while on the website. We and our Service Providers use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our website. We and our Service Providers also collect information about the activity of individual website users. This information may be used to direct related Harbinger Health advertisements and/or informational content to website users when they visit other websites.
Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. There are a variety of tools publicly available to manage cookies and similar technologies that collect information related to your use of the website. Learn more from (i) the FTC or (ii) the Digital Advertising Alliance opt-out page, which allows users to opt out from receiving interest-based advertising.
We are not responsible for the effectiveness or compliance of third party opt-out mechanisms or programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on this website without enabling cookies in your browser but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on the website.
We use web analytics and tag management services and tools provided by Google and other third parties to collect certain information relating to your use of this website. You can find out more about how Google uses data when you visit our website by visiting “How Google uses information from sites or apps that use our services.”
We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information.
We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors’ profiles based on browsing history to analyze visitor behavior, show personalized content and run online campaigns.
Our Service Providers may acquire additional information about your activity on our website, including pages you visit, access times, visit duration, how you arrived at our website and your IP address. An IP address is a number that identifies a device connected to the Internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also acquire device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.
How We Use This Information
Harbinger Health uses the information you provide to fulfill online requests and respond to customer service inquiries, or in other ways as required by law.
We may use your information to:
- Personalize your experience and inform you about the services in which you have indicated an interest
- Tailor digital advertisements on third-party websites based on your interactions on our website
- Improve our website offerings and send you information and updates
- Respond to your questions and requests and improve customer service
- Administer a promotion, survey or other site feature
- Help us improve the services we offer
In some cases, third parties contracted by Harbinger Health may have access to your information to perform a specific task, for example, to send you an e-newsletter.
Users in the European Economic Area (EEA) and Switzerland
EEA, UK or Switzerland residents are entitled to the rights under Chapter III of the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018 (“UK DPA”) or Section 2 of the Swiss Federal Act on Data Protection with respect to the processing of personal data, which includes the right to access, rectify and request erasure of personal data. Please contact us with your request or complaint. In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.
What are your data protection rights under EU GDPR?
Harbinger Health would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request copies of your personal data.
The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
The right to erasure - You have the right to request that erasure of your personal data, under certain conditions.
The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Harbinger Health processing of your personal data, under certain conditions.
The right to data portability - You have the right to request Harbinger Health to transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Third-Party Vendors/ Content Providers
Harbinger Health shares information with third parties, including as required by law or in order to provide the services requested. Harbinger Health engages reputable third-party vendors to help us manage this website, provide content and information, and interact better with our patients and visitors.
Transfer in the Event of Sale or Change of Control
Occasionally we may request feedback on this website to better understand how we can improve what information we present and how we present it. These surveys do not ask questions that could personally identify you. We may ask for contact information to follow-up, but you can decline to provide that information. Information that you provide in a survey may be shared with employees or third parties to aggregate the data.
Please do not provide personal information via email to us unless it is through a secure channel (these will be marked, as secure online forms, for example). Remember that email messages, unless encrypted while in transit, can be viewed by other Internet users. If you have personal information to communicate, please use the appropriate secure online technology or contact the necessary party using traditional means such as phone or mail.
If you receive an email that looks like it is from Harbinger Health and asks for your personal information, do not respond. This may be a scam or “Phishing” email intended to steal your information. Harbinger Health will never request your password, user name, credit card information or other personal information through email.
Links to External Websites
Changes to This Policy
We do not knowingly collect any personal information from children under the age of 13 without parental consent, unless permitted by law. Any person who provides their personal information to Harbinger Health through our site represents that they are 13 years of age or older. If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law.